Once you file an application for benefits that can be accessed with an electronic benefits transfer (EBT) card in California, the state must process the application within 30 days under normal circumstances and within three days if you qualify for emergency processing. However, there are steps you must complete while the clock is ticking. You must verify the information you provided is truthful, and you must comply with any mandatory interviews. During this process, you will be provided with login information for the EBT website. You can use your login information to check the balance on your EBT card, as well as check the status of benefits.

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Things You'll Need

EBT Login Name

EBT Password

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Instructions

1

Login to your EBT account at the California EBT client website.

2

Check your "Claim Status" once you are logged into the system to find out the status of your claim.

3

Check your "Balance" to find out how much of your benefit remains on the EBT card, and check your "Transaction History" to see a record of transactions using your EBT card.

Tips & Warnings

You will receive a letter from your county welfare office after filling out the EBT application. In that letter, it will list the name of your case worker. You can contact your worker directly to ask questions about your case if you do not want to use the online system. Additionally, you can call with questions regarding your EBT card, your balance and your account status.

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